Mortgage servicing

Servicing every loan that we originate

In commercial financing, the value of continuity cannot be disputed. Having the same financing specialist work with you throughout the entire financing process – from opportunity and funding to servicing and renewal – gives you a trusted point of accountability and ongoing access to specialists.

First National’s servicing capabilities

At First National, it is our goal to service as many loans that we originate as possible. You have one team that knows your business, goals and vision. As a result, you can expect the same level of knowledge, professionalism and responsiveness during the servicing stage of your mortgage that you experience during the financing process.

First National’s servicing capabilities include:

Mortgage type	Assets serviced	Why First National?
Conventional and CMHC-insured mortgage	Multi-family, Retail, Office, Industrial, Mixed-use, Seniors housing, Hotels, Manufactured home facilities and Alternative property types	Leading servicer of conventional mortgages. One of Canada’s largest lenders of CMHC-insured mortgages.
Commercial mortgage-backed security (CMBS) mortgage	Multi-family, Retail, Office, Industrial, Mixed-use, Seniors housing, Hotels, Manufactured home facilities and Alternative property types	One of Canada’s largest servicers of CMBS mortgages. Rated as a primary master and special servicer by DBRS, Standard & Poor’s, Moody’s and Fitch ratings.

In addition, First National delivers third party, private label mortgage servicing solutions to Schedule I banks, life insurance companies, trust companies, pension funds and fund management companies.