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It’s in our Nature is the core principle that permeates our DNA, shapes our collective identity, defines our intentions and underlies our values.
First National’s values
It’s in our nature.
At First National, we express our values actionably. Each value statement begins with “we”. These are deep-seated beliefs, clear intentions, and consistent behaviours that we all invest in, enliven and live every single day.
We aim for better.
For us, growth, development and owning your career start with owning each and every decision you make.
We earn trust.
Relationships and reputation mean everything to us. Through honesty, transparency and consistency, we build credibility and deliver peace of mind.
We encourage autonomy.
Encouraging diverse perspectives, ideas and voices is the basis for how we do business. But it also extends to how we support each other as a team and build community.
We emphasize accountability.
We recognise the urgency of every moment. Rigour, process and setting realistic expectations underlie how we deliver service reliably and consistently.
Stories
Our people share stories of how they’ve embraced It’s in our Nature as a way of being, working and relating that’s indelibly shaped their experiences, viewpoints and lives.



- We aim for better
- Ten years
- Service anniversaries
Adam Dunn: Cultivating collaboration and nurturing the confidence to contribute


- Ten years
- Service anniversaries
- We earn trust
Caroline Bacha: Growing a career in a culture that values inclusivity and opportunity


- Inspiration
- Teamwork
- We aim for better
- We earn trust
- Lunar New Year
First National celebrates Lunar New Year

- Anniversary Stories
- Ten years
- Service anniversaries
- We aim for better
Claudia Yombo: Sharing her story to inspire others to go for their goals

- First National Cares
- Volunteering
First National Cares prepares for another year of community giving

Community & social initiatives
Giving is in our nature. As a national organization, it is essential to us to foster a sense of community in every region and give every team member a chance to participate.